Privacy Policy

1. Introduction

Tradecraft Signal LLC ("Company," "we," "us," or "our"), a Wyoming limited liability company, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you access or use our service, website, and applications (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not access or use the Service.

This Privacy Policy should be read in conjunction with our Terms of Service and Content Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Create an account: Name, email address, username, and password
• Subscribe to paid plans: Billing information and payment details (processed securely by our third-party payment processor; we do not store full credit card numbers)
• Use the Service: Custom lists you create, saved posts, search queries, tag preferences, and other content you generate
• Contact us: Any information you include in emails, support requests, feedback, or other communications
• Participate in surveys or promotions: Responses and any information you choose to provide

2.2 Information Collected Automatically

When you access or use the Service, we automatically collect certain information, including:

• Device and browser information: Browser type and version, operating system, device type, screen resolution, and device identifiers
• Usage data: Pages and features accessed, search queries, clicks, time spent on pages, and navigation patterns
• Log data: IP address, access times, referring URLs, exit pages, and error logs
• Location data: General geographic location based on IP address (city/country level only; we do not collect precise geolocation)

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Payment processors: Transaction confirmations and billing status (not full payment details)
• Analytics providers: Aggregated usage statistics

2.4 Information We Do Not Collect

We do not intentionally collect:

• Social Security numbers or government-issued identification numbers
• Full credit card numbers or financial account details (handled by third-party processors)
• Precise geolocation data (GPS coordinates)
• Biometric data
• Health or medical information
• Information from or about children under 18 years of age
• Sensitive categories of personal information (racial/ethnic origin, political opinions, religious beliefs, etc.) unless voluntarily provided by you

3. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Data Used	Legal Basis
Provide and maintain the Service	Account info, usage data	Contract performance
Process payments and subscriptions	Billing info (via processor)	Contract performance
Send transactional communications	Email address	Contract performance
Send marketing communications (with consent)	Email address	Consent
Improve and develop the Service	Usage data, feedback	Legitimate interests
Provide customer support	Account info, communications	Contract performance
Ensure security and prevent fraud	Log data, device info, IP address	Legitimate interests
Comply with legal obligations	As required by law	Legal obligation
Enforce our Terms of Service	Account and usage data	Legitimate interests
Analyze trends and aggregate statistics	Anonymized/aggregated data	Legitimate interests

4. How We Share Your Information

We may share your information only in the following limited circumstances:

4.1 Service Providers

We share information with trusted third-party vendors who perform services on our behalf, including:

• Payment processing: To securely process subscription payments (e.g., Stripe)
• Email delivery: To send transactional and service-related emails
• Hosting and infrastructure: To host and operate the Service
• Analytics: To understand how the Service is used (in anonymized/aggregated form where possible)
• Customer support: To help resolve your inquiries

These providers are contractually obligated to protect your information, use it only for the services they provide to us, and not disclose it to others.

4.2 Legal Requirements and Protection of Rights

We may disclose your information if required or permitted to do so by law, or when we believe in good faith that disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Enforce our Terms of Service and other agreements
• Protect the rights, property, or safety of Tradecraft Signal, our users, or others
• Detect, prevent, or address fraud, security, or technical issues
• Respond to an emergency involving potential harm to individuals

4.3 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of assets, or transition of service to another provider, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Service of any change in ownership or uses of your personal information.

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4.5 Aggregated or De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you for any purpose, including research, analytics, and marketing.

5. Cookies and Tracking Technologies

5.1 What We Use

We use cookies (small text files stored on your device) and similar tracking technologies to operate and improve the Service. These help us:

• Authenticate users and maintain sessions (keep you logged in)
• Remember your preferences and settings
• Understand how you use the Service
• Improve performance and user experience
• Analyze traffic and trends

5.2 Types of Cookies We Use

Type	Purpose	Duration
Strictly Necessary	Required for the Service to function (authentication, security, load balancing)	Session or persistent
Functional	Remember your preferences and settings (language, display options)	Persistent (up to 1 year)
Analytics	Understand usage patterns to improve the Service (page views, features used)	Persistent (up to 2 years)

5.3 What We Do Not Use

We do not use:

• Advertising or targeting cookies
• Third-party advertising networks
• Social media tracking pixels (unless you explicitly share content)
• Cross-site tracking for advertising purposes

5.4 Your Cookie Choices

Most web browsers allow you to control cookies through settings. You can typically:

• View and delete cookies
• Block all cookies or only third-party cookies
• Set preferences for certain websites

However, if you disable strictly necessary cookies, some features of the Service may not function properly. For more information, consult your browser's help documentation.

5.5 Do Not Track

Some browsers have a "Do Not Track" (DNT) feature. Because there is no accepted standard for how to respond to DNT signals, we do not currently respond to them. However, we do not track users across third-party websites for advertising purposes.

6. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of data in transit using TLS/SSL
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Access controls limiting who can access personal data
• Multi-factor authentication for administrative access
• Secure infrastructure hosted in reputable data centers with physical security controls
• Regular backups and disaster recovery procedures
• Employee training on data protection and security

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide the Service to you
• Comply with our legal obligations (e.g., tax, accounting, regulatory requirements)
• Resolve disputes and enforce our agreements
• Protect against fraudulent or illegal activity

Specific retention periods:

• Account data: Retained while your account is active and for up to 30 days after deletion request
• Transaction records: Retained for 7 years for tax and accounting purposes
• Log data: Retained for up to 12 months
• Analytics data: Retained in aggregated/anonymized form indefinitely

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required by law to retain certain information or where information is necessary to fulfill the purposes outlined above.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

8.1 Access

You can access most of your personal information directly through your account settings. You may also request a copy of the personal information we hold about you by contacting us.

8.2 Correction

You can update or correct your account information at any time through your account settings, or by contacting us.

8.3 Deletion

You can request deletion of your account and associated personal information by contacting us at [email protected]. We will process your request within 30 days, subject to any legal retention requirements.

8.4 Data Portability

You may request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.

8.5 Objection and Restriction

You may object to certain processing of your data or request that we restrict processing in certain circumstances.

8.6 Withdraw Consent

Where we rely on your consent to process your personal information, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before withdrawal.

8.7 Email Communications

• Marketing emails: You can opt out by clicking the "unsubscribe" link in any marketing email or by adjusting your account preferences.
• Transactional emails: You cannot opt out of transactional emails related to your account (e.g., payment confirmations, security alerts, service announcements), as these are necessary to provide the Service.

8.8 How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond within 30 days (or sooner if required by applicable law).

9. International Data Transfers

Tradecraft Signal LLC is based in the United States, and the Service is hosted in the United States. If you access the Service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using the Service, you consent to the transfer of your information to the United States and acknowledge that we may transfer data to third-party service providers located in other countries for the purposes described in this Privacy Policy.

When we transfer personal data outside of certain jurisdictions, we take steps to ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with additional rights regarding your personal information:

10.1 Right to Know

You have the right to request that we disclose:

• The categories of personal information we have collected about you
• The categories of sources from which we collected personal information
• Our business or commercial purpose for collecting personal information
• The categories of third parties with whom we share personal information
• The specific pieces of personal information we have collected about you

10.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

10.3 Right to Correct

You have the right to request correction of inaccurate personal information.

10.4 Right to Opt-Out of Sale/Sharing

We do not sell or share your personal information for cross-context behavioral advertising as defined under California law. Therefore, there is no need to opt out.

10.5 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

10.6 Exercising Your Rights

To exercise these rights, contact us at [email protected]. You may designate an authorized agent to make a request on your behalf with proper verification.

10.7 Categories of Personal Information

In the preceding 12 months, we have collected the following categories of personal information: identifiers (name, email, IP address), commercial information (subscription history), internet activity (usage data), and inferences (preferences based on usage).

11. Other State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights to those described in Section 10. To exercise these rights, please contact us at [email protected].

12. Children's Privacy

The Service is not intended for, and we do not knowingly collect personal information from, individuals under the age of 18. If you are under 18, please do not use the Service or provide any personal information to us.

If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 18, please contact us immediately at [email protected].

13. Third-Party Links and Services

The Service contains links to third-party websites and services that we do not own or control. This Privacy Policy applies only to our Service. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

The inclusion of a link does not imply endorsement of the linked site or service by us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.

If we make material changes, we will notify you by:

• Sending an email to the address associated with your account, and/or
• Posting a prominent notice on the Service

at least 30 days prior to the effective date of the changes (for existing users). Your continued use of the Service after the effective date constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top indicates when this policy was last revised.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within 30 days.

16. Summary