Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Tradecraft Signal LLC, a Wyoming limited liability company ("Company," "we," "us," or "our"), governing your access to and use of the Tradecraft Signal service, website, and applications (collectively, the "Service").

If you do not agree to these Terms, you must not access or use the Service.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" shall refer to both you individually and such organization.

2. Description of Service

Tradecraft Signal is a subscription-based search index and discovery service for publicly available cybersecurity content. The Service provides:

• A curated feed of tactical cybersecurity posts from publicly available sources
• Full-text search across indexed content
• Tagging and categorization for discovery and filtering
• Custom lists to organize and share content
• Direct links to original source material
• Analytics on tradecraft trends (where available)

3. Eligibility

To use the Service, you must:

• Be at least 18 years of age (or the age of majority in your jurisdiction)
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Service under applicable law, including U.S. export control and sanctions laws
• Not have been previously suspended, removed, or banned from the Service
• Not be located in, or a resident of, any country subject to U.S. trade sanctions

By using the Service, you represent and warrant that you meet all eligibility requirements.

4. Account Registration and Security

To access the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information to keep it accurate and complete
• Maintain the security and confidentiality of your login credentials
• Not share your account credentials with any third party
• Accept full responsibility for all activities that occur under your account
• Notify us immediately at [email protected] of any unauthorized use of your account or any other security breach

Each subscription is for a single named user unless you have purchased a team or enterprise plan. You may not share your account credentials or allow others to access your account. We reserve the right to suspend or terminate accounts that we reasonably believe are being shared in violation of these Terms.

We are not liable for any loss or damage arising from your failure to protect your account credentials.

5. Subscription, Payment, and Billing

5.1 Subscription Plans

We offer individual and team subscription plans as described on our website. Plan features, limitations, and pricing are subject to change. We reserve the right to modify pricing with at least 30 days' written notice to existing subscribers before their next renewal date.

5.2 Billing and Payment

• Subscriptions are billed monthly or annually in advance at the then-current rate
• Payment is due at the time of subscription purchase or renewal
• You authorize us (or our third-party payment processor) to charge your designated payment method for all applicable fees
• You are responsible for providing valid and current payment information
• All fees are stated in U.S. dollars unless otherwise indicated
• You are responsible for any applicable taxes, which may be added to your subscription fee

5.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period at the then-current rate unless you cancel before the renewal date. You may cancel auto-renewal at any time through your account settings or by contacting us. Cancellation will take effect at the end of your current billing period.

5.4 Refund Policy

We offer a 14-day money-back guarantee for new subscribers only. If you are not satisfied with the Service, you may request a full refund within 14 days of your initial purchase by contacting us at [email protected]. After 14 days, all fees are non-refundable. Refunds are not available for subscription renewals, upgrades, or downgrades.

5.5 Failed Payments

If a payment fails, we may retry the charge and/or suspend your access to the Service until payment is received. We reserve the right to terminate your account if payment remains outstanding for more than 30 days.

6. Free Tier and Trials

We may offer a free tier or trial period at our discretion. Free tiers and trials:

• May have limited features or access compared to paid subscriptions
• May be modified, suspended, or discontinued at any time without notice
• Are subject to these Terms
• May not be combined with other offers

We reserve the right to limit free tier access to prevent abuse.

7. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service in any way that violates any applicable federal, state, local, or international law or regulation
• Share, resell, sublicense, or redistribute your account access or any content from the Service to unauthorized users
• Attempt to circumvent any access restrictions, usage limits, or security measures
• Use automated means (including bots, scrapers, crawlers, spiders, or any automated system) to access the Service without our prior written permission
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service
• Interfere with, disrupt, or place an undue burden on the Service or its infrastructure
• Attempt to gain unauthorized access to the Service, other accounts, or any related systems or networks
• Use the Service to conduct, promote, or facilitate any illegal activity
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission
• Use the Service to develop a competing product or service
• Remove, alter, or obscure any proprietary notices on the Service
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
• Use the Service in any manner that could damage, disable, overburden, or impair our servers or networks

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund.

8. Intellectual Property Rights

8.1 Our Intellectual Property

The Service and its original content (excluding third-party content), features, functionality, design, user interface, graphics, compilation, code, and underlying technology are owned by Tradecraft Signal LLC and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Tradecraft Signal LLC. You may not use such marks without our prior written permission.

8.2 Third-Party Content

The Service indexes and links to content created by third parties. We do not claim ownership of any third-party content. All third-party content remains the intellectual property of its respective owners and is subject to their terms and conditions. Our indexing, categorization, and tagging of such content constitutes our original work product.

8.3 Your Content

You retain ownership of any content you create within the Service (such as custom lists or notes). By creating content on the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, reproduce, and distribute that content solely as necessary to provide and improve the Service. This license terminates when you delete your content or your account, except for content that has been shared with other users or made public.

8.4 Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant us an unrestricted, perpetual, irrevocable, non-exclusive, royalty-free license to use such Feedback for any purpose without compensation or attribution to you.

9. Third-Party Links and Content

The Service contains links to third-party websites and content that we do not own or control. We are not responsible for:

• The content, accuracy, legality, or availability of third-party sources
• The privacy practices, terms of service, or policies of third-party websites
• Any products or services offered by third parties
• Any loss, damage, or harm arising from your access to or use of third-party content or websites

Your interactions with third-party websites are solely between you and the third party. We strongly encourage you to review the terms and privacy policies of any third-party sites you visit through links in our Service.

The inclusion of any link does not imply endorsement, approval, or recommendation by us.

10. Disclaimer of Warranties

We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from the Service will be accurate, reliable, or complete
• Any content indexed will remain available, accurate, or current
• Errors or defects will be corrected
• The Service will meet your specific requirements
• The Service is free of viruses or other harmful components

The cybersecurity information indexed by the Service is provided for informational and research purposes only. We do not guarantee the accuracy, completeness, timeliness, or usefulness of any information. Any reliance you place on such information is strictly at your own risk.

We are not a cybersecurity advisory service and do not provide professional security advice. The information in our Service should not be used as a substitute for professional consultation.

11. Limitation of Liability

AGGREGATE LIABILITY CAP: Our total cumulative liability to you for any and all claims arising from or related to the Service shall not exceed the greater of (a) the amount you actually paid us for the Service during the twelve (12) months immediately preceding the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Tradecraft Signal LLC and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your access to or use of the Service
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
• Your violation of any applicable law, rule, or regulation
• Any content you submit, post, or transmit through the Service
• Any claim that your use of the Service caused damage to a third party

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us at [email protected] or through your account settings. Upon termination, your right to access the Service will cease immediately. No refunds will be provided for any unused portion of your subscription period, except as expressly provided in our refund policy.

13.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach or violation of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• Upon request by law enforcement or government agencies
• Discontinuation or material modification of the Service
• Unexpected technical or security issues
• Extended periods of inactivity

13.3 Effect of Termination

Upon termination of your account:

• Your right to access and use the Service will immediately cease
• We may delete your account and all associated data, content, and information
• We are under no obligation to retain, store, or provide copies of your data
• Sections 8, 10, 11, 12, 14, 15, and 16 shall survive termination

14. Modifications

14.1 Modifications to Service

We reserve the right to modify, update, suspend, or discontinue the Service (or any features, parts, or content thereof) at any time, with or without notice, for any reason. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

14.2 Modifications to Terms

We may revise these Terms from time to time at our sole discretion. If we make material changes, we will provide notice by:

• Sending an email to the address associated with your account, and/or
• Posting a prominent notice on the Service

at least 30 days prior to the effective date of the changes for existing subscribers. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.

If you do not agree to the revised Terms, you must stop using the Service before the changes take effect and may request cancellation and a pro-rated refund for any unused portion of a prepaid subscription.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms and any dispute arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

15.2 Jurisdiction and Venue

Any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Cheyenne, Wyoming, and you hereby consent to the personal jurisdiction and venue of such courts and waive any objection based on inconvenient forum.

15.3 Informal Resolution

Before filing any formal legal claim, you agree to contact us at [email protected] and attempt to resolve any dispute informally for at least 30 days.

15.4 Waiver of Class Actions

YOU AND TRADECRAFT SIGNAL LLC AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Content Policy, constitute the entire agreement between you and Tradecraft Signal LLC regarding the Service and supersede all prior or contemporaneous communications and proposals, whether oral or written.

16.2 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.

16.3 Waiver

Our failure or delay in exercising any right, power, or privilege under these Terms shall not operate as a waiver thereof, nor shall any single or partial exercise preclude any other or further exercise thereof or the exercise of any other right, power, or privilege.

16.4 Assignment

You may not assign, transfer, or delegate these Terms or any of your rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction and without notice to you. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties and their respective successors and permitted assigns.

16.5 Notices

We may provide notices to you via email to the address associated with your account, posting on the Service, or other reasonable means. Notices are deemed received when sent by email (unless we receive a bounce-back), or when posted on the Service. You may provide notices to us at the contact information below; such notices are deemed received when actually received by us.

16.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16.7 No Third-Party Beneficiaries

These Terms do not confer any third-party beneficiary rights.

16.8 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

16.9 Export Compliance

You agree to comply with all applicable export and import laws and regulations, including U.S. Export Administration Regulations. You represent that you are not located in, or a resident or national of, any country subject to U.S. trade sanctions.

17. Contact Us

If you have any questions, concerns, or feedback about these Terms or the Service, please contact us: